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Selling Guide

STEP 1 - PROPERTY VALUATION

We will endeavour to give a fair market appraisal, based on taking into account the sellers circumstances, current market conditions and demand. We will also advise on the saleability of a property and support our valuation where possible, with information on comparative properties. All valuations will be stated verbally and then confirmed promptly in writing.

STEP 2 - MARKETING

Once signed confirmation of our agency terms have been received, we will market the property until a sale is agreed. Marketing will take the form of a combination of the following; colour press advertising; window displays; mailing and phoning out; For Sale board, text messaging and the Internet (updated daily). We will also prepare an accurate set of property details, approved by the Seller and complying with Property Misdescriptions Act. These details would be distributed to interested buyers.

STEP 3 - APPOINTING A SOLICITOR

You are required to appoint a solicitor to deal with the legal formalities involved in transferring the ownership of your property. It is advisable that you instruct your solicitor at the same time that you place your property on the market. This enables the contract and other necessary documentaion to be prepared at an early stage, which can save considerable time once a sale has been agreed.

STEP 4 - HANDLING OFFERS

Our primary responsibility remains, at all times, to our Seller client, while retaining a duty of care and giving fair treatment to all prospective buyers. We have a legal obligation to forward, in writing, all offers to the seller, which we receive for a property. Any offers received will be subject to contract and not legally binding on you or your prospective Buyer. When receiving an offer, we will ask the Buyer how they intend to fund the purchase, the source and the amount of any loan, and if they are dependent on the sale of another property and the status of that sale.

STEP 5 - ACCEPTING AN OFFER

It is always the sellers decision and not ours to whom and at what price a property should be sold, we will however offer the seller information and necessary advice. Following acceptance of an offer, subject to contract, either party (the seller or buyer) can renegotiate the price or indeed withdraw until contracts have been exchanged.

STEP 6 - COMMUNICATION

We recognise that being kept informed is vitally important to the seller, therefore we will provide a point of contact to ensure continuity of communication. We will also provide feedback on viewings, as agreed with the seller at the point of instruction. Once a sale has been agreed, it is the responsibility of the seller's and buyer's solicitors to keep their clients informed of progress and protect their interests. Accordingly, during this phase, our role will be to pass on any information or provide guidance, as appropriate, to help bring the transaction to a satisfactory conclusion.

STEP 7 - ACCOUNTABILITY

Our staff are united in their commitment to provide high levels of service. To demonstrate this we are members of and abide by the National Association of Estate Agents (NAEA) code of practice. If you are dissatisfied with any aspect of our service, please raise this at the earliest opportunity with the branch manager or partners, who will try to resolve it for you. If the issue is not resolved to your satisfaction, they will assign a company director to investigate the matter on your behalf.

STEP 8 - A FAIR SERVICE FOR ALL

From time to time, a Briscombe Nutter & Staff employee will become a seller, to reassure our customers that these transactions are open and fair, we employ strict guidelines. They ensure that these transactions are transparent and not handled by the employee concerned. For Sellers with special needs such as people who cannot make their own decisions, the estates of deceased people, court of protection sales and investment properties, we have special arrangements to reassure the Seller or beneficiaries that a property has been marketed fairly to achieve the best possible price.

STEP 9 - DRAFT CONTRACT

Once a sale has been agreed, your solicitor will send to the purchaser's solicitor a draft contract of sale together with the property information form, fixtures and fittings list, a copy of the title deeds and other relevant documentation.

STEP 10 - PRELIMINARY ENQUIRIES

Once a draft contract of sale and supporting documentation is received, the purchasers solicitors will raise enquiries and related matters concerning the property and also carry out a Land Registry search. A local Authority search will also be submitted which will reveal details of planning consents and relevant local issues.

STEP 11 - EXCHANGE OF CONTRACTS

Once all formalities are complete the contract is signed by the purchaser and the seller. At this stage the transaction becomes binding upon both the seller and the purchaser. The completion date will be agreed between all parties prior to exchange of contracts and in most cases will normally be approximately four weeks from the exchange of contracts.

STEP 12 - COMPLETION

On the day of completion the balance of monies will be transferred to your solicitors account, the solicitors will then confirm that completion has taken place.